Binary Feedback – Service Quality Evaluation System
Binary Feedback is a powerful and easy-to-use solution for evaluating and improving the quality of customer service. This tool enables companies to effectively analyze customer satisfaction through customizable surveys and feedback collection capabilities. Customers can provide feedback easily and quickly through ratings and prepared comments.
The system offers an intuitive statistical panel where companies can monitor service quality indicators in real time, identify weak points and find opportunities for improvement. In addition, it strengthens customer loyalty and helps create a higher level of service experience.
1. Versatile installation and ease of use
Binary Feedback displays can be installed on a table, on a wall or on a special stand, adapting them to different needs and events. The displays work with minimal technical requirements – only access to electricity and the Internet is required. The device supports both Wi-Fi and LAN connectivity, with the option to use POE (Power over Ethernet) to reduce the need for additional power cables.
2. Quick and easy installation
The system installs within an hour, making it ideal for both permanent use and short-term needs such as events. Companies have the option to rent this solution for a few days, months or years. The longer the contract, the lower the rent.
3. Flexible testing and customization
To help customers decide on the implementation of the system, we offer a free trial period. This allows companies to verify whether the solution helps to improve service quality.
4. Flexible device selection model
Customers do not necessarily have to purchase the displays we offer - the system can also be used with the customer's own devices, as long as they have an Internet connection and an Internet browser. For those who choose our 10″ displays, lease or purchase with monthly payments is available.
5. Customizable and remotely managed solution
Administering the system is easy – survey questions can be changed, supplemented and adjusted remotely using a convenient administration panel that can be accessed through a web browser without leaving the office.
Binary Feedback - a solution that helps you grow.
With Binary Feedback, your company will get an effective tool that will improve the quality of customer service, strengthen customer trust and ensure long-term competitiveness.
Sign up for a free trial today and see how this system can help you achieve new standards of customer service excellence!